Employer Blog

Compliance Confidence: Building a Defensible POET Program Without Losing the Human Touch

Written by Karil Reibold | Dec 17, 2025 5:00:00 PM

From Awareness to Advantage:  Part 3 of this four-part series from WorkWell focuses on establishing  post offer employment testing programs that are compliant, consistent, and legally defensible. It outlines how structured testing, objective criteria, and proper documentation help organizations manage risk, meet regulatory expectations, and apply standards uniformly—while maintaining a professional, well-governed hiring process.

Post Offer Employment Testing (POET) often enters conversations at the intersection of safety, hiring pressure, and legal responsibility. Organizations know the value of better job fit and fewer early injuries, yet many hesitate — not because they doubt the intent, but because they want to be certain the process is fair, defensible, and grounded in reality.

That hesitation is reasonable.

A strong POET program is not built on fear of non-compliance. It’s built on clarity about the work, the expectations, and the responsibilities shared between employer and employee.

At its core, compliance in POET is not about rules. It’s about alignment.

It Starts With the Work, Not the Test

Before any candidate is scheduled, the most important work has already begun. A defensible POET program starts with an honest understanding of the essential physical demands of the job.

When organizations invest in accurate functional job descriptions, they are doing more than creating documentation. They are defining the reality of the role. What must be lifted, carried, pushed, or sustained? What postures are unavoidable? What conditions shape the workday?

When those answers are clearly identified and documented, the test naturally follows. It no longer feels arbitrary or excessive — it simply reflects the job as it exists.

Fairness Emerges Through Consistency

One of the most misunderstood aspects of POET compliance is that fairness is achieved not through complexity, but through consistency.

When every candidate for the same role completes the same assessment, at the same point of the hiring process, using the same criteria, decisions become predictable and defensible. Candidates are not compared to one another; they are measured against the job.

This consistency doesn’t just protect the organization, but rather it builds trust. It signals that hiring decisions are grounded in job requirements rather than judgment calls or shifting standards.

Clear Communication Reduces Risk More Than Any Disclaimer

Candidates don’t need legal language. They need clarity.

 When organizations explain POET as a way to confirm that the candidate is a good match to the physical demands of a role today, rather than a measure of worth or fitness, the process becomes easier to understand and accept. 

Clear communication sets expectations. It reduces anxiety. It also reinforces that the goal is not exclusion, but safety and alignment.

Documentation Tells the Story After the Fact

Documentation often feels administrative in the moment, but it becomes essential in hindsight.

A well-documented POET program tells a coherent story: the organization understood the job, built testing around essential demands, applied the process consistently, and recorded decisions clearly.

This story is what provides confidence — internally and externally — that decisions were intentional, not reactive.

Programs Stay Defensible When They Stay Current

Jobs change. Equipment changes. Workflows evolve.

A POET program remains defensible when it evolves as well. Periodic review of job demands and testing protocols keeps the process grounded in current reality rather than outdated assumptions.

Expertise Supports Responsibility — It Doesn’t Replace It

Many organizations choose to work with external experts to provide job analysis, build testing protocols, and ensure multi-site consistency. This isn’t about shifting accountability; it’s about strengthening it.

When expertise is used thoughtfully, it helps confirm that the program reflects best practices while allowing internal teams to stay focused on people, operations, and culture.

Compliance as a Byproduct of Doing Things Well

The most effective POET programs don’t feel defensive or overly technical. They feel deliberate.

When organizations align testing with real job demands, apply it consistently, communicate clearly, and document thoughtfully, compliance becomes the natural outcome — not the driving force.

In that sense, a defensible POET program isn’t really about testing at all. It’s about how an organization approaches clarity, fairness, and responsibility in the hiring process.

Next in the Series:
A Tale of Two Hires: How POET Shapes Real Employee Journeys.